Sri Lanka based offshore call center

HelloPNI has Philippine and Sri-Lanka bases to handle your offshore call center requirements. Our multi-national offshore call center experience gives you the widest choice of options for outsourcing your call center needs.

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offshore call center outsourcing

Specializing in Sri Lanka and the Philippines, HelloPNI's operations offer you more choices in terms of offshore call center services. Contact us today for your offshore call center requirements.


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The Sri Lankan Call Center Advantage

Sri Lanka is an up and coming base for offshore call center operations.

Human Resources
  • Good source of quality people able to work in call centers.
  • Sri Lanka has the lowest manpower cost. Manpower cost is approximately one tenth of what it is overseas. The annual cost per agent in USA is approximately $40,000 while in Sri Lanka it is around $5000.

Sri Lankan companies can provide offshore call center services to clients based in the U.S. or the U.K. at one-sixth to one-fourth of what it costs in the U.S., U.K. or Australia.

Other Advantages
  • Strategic Geographic Location
  • Powerful IT Telephony Integration
  • Readily accesible bandwidth for offshore contact center operations

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