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About Us

PNI Voice and BPO center provides consulting and logistical services for US and UK companies wanting to outsource customer contact solutions offshore to the Philippines. We are dedicated to providing quality, cost effective outsourced customer acquisition and support services for business organizations. We strive for a seamless integration between your business and our operations to guarantee that your outsourced program is in good hands.

Our outsourcing team consists of experts in:

  • Contact Center / Call Center Operations
  • Quality Assurance
  • Training
  • Human Resources
  • Account Management
  • Information Technology
  • Finance

They are geared for rapidly expanding your sales and customer support infrastructure thereby allowing you to give your customers top level support in as short a time and as cost-effective a manner as possible.


Our Human Resource development programs are tailored for the Contact Center / Call Center industry and include:

  • Leadership Development
  • Management Development
  • Agent Development
  • Accent Neutralization
  • Customer Service
  • Sales Training

In our unique co-creation approach, we work in close consultation with clients to develop solutions that encompass and extend existing marketing, sales, and customer support strategies. Our team of top consultants will assist you in evaluating your options and help you make the right choices for meeting your outsourced Contact Center / Call Center needs.





Call Center Staffing Customer Contact Management Call Center Philippines Philippine Call Centers